F&Q

We prioritize comfort, breathability, and quality in our fabrics. Depending on the collection, our products feature premium materials such as pure cotton and Tencel; none of our products contain polyester. Please refer to the specific product page for details on materials.

Orders typically arrive within approximately 15 business days of shipment (weekends and public holidays are not counted as business days). We provide tracking information once the order has shipped so you can monitor your package's status. For hygiene and quality reasons, we cannot accept returns or exchanges for bedding that has been washed or used. Please inspect your items carefully before washing or using them; to be eligible for a return, items must be unused, unwashed, and in their original packaging with all accessories included. We recommend keeping the original packaging until you have decided to keep the items. If your order arrives damaged or does not match your purchase, please contact our customer service team promptly with your order number and clear photos so we can assist you.

Care instructions may vary depending on the fabric and craftsmanship; please follow the care guidelines included with your product to maintain the fabric's quality and longevity. If you have any questions regarding products, orders, or shipping, please feel free to contact our customer service team—we are here to help.